Hiscore Scores Big On Checkout Experience

hiscore-scores-big-on-checkout-experience
Illustrations by Drishya Subramaniam

About

HiScore(previously Nostragamus) is a gaming company disrupting the real-money, skill-gaming market. HiScore is a real money multi-gaming app with sophisticated fair play mechanisms, and instant withdrawals for users. HiScore is soaring with strong tailwinds behind growth of skill based gaming in India with a focus on Seamless experience, convenient payment methods, and streamlined transactions.

Payment Challenges

App-based gaming marked a pivotal moment for the industry in India, providing players with convenient accessibility. Extending this ease of access to payment methods is crucial for online gaming platforms to enhance engagement and retention.

For HiScore, a prominent online gaming platform, ensuring customer safety and trust is a top priority. This entails efficiently managing real-time, real-money transactions with cutting-edge agility, security, and performance.

1. How do you offer a seamless and branded payment experience?
2. How do you improve the Success rates?

Solutions & Results

HiScore chose Juspay to offer their customers a seamless and secure Payments experience and boost their success rates.

Custom Branded Checkout experience

HiScore used Juspay’s no-code checkout builder to craft a personalized and branded payment experience for their customers. Utilizing over 100 configurations and an intuitive drag-and-drop interface, they successfully achieved a native payments experience without the need to write any code.

Achieving a native checkout payments experience without writing any code

Improving Success Rates

UPI and Wallets account for majority of Payments volume on HiScore and Juspay’s Analytics Dashboard provided HiScore with actionable insights into customer usage of UPI on the platform. By emphasizing popular UPI apps such as Google Pay, PhonePe, PayTM, and BHIM, HiScore experienced a notable 17.43% increase in UPI success rates. At the same time, HiScore was able to experiment with the choice of wallet options. Disabling underperforming wallets led to a 47% increase in Success rates.

HiScore scores high with Juspay

With this collaboration, HiScore joins the ranks of India’s fastest growing startups leveraging Juspay to enhance their Success Rates and elevate their checkout experience. Boasting an impressive 26% overall increase in success rates and a flawless checkout experience, HiScore users can now fully immerse themselves in gameplay, confident that Juspay guarantees the security of their funds and consistently delivers a seamless payment experience.